Furthermore they don't have this patch available online, you have to e-mail them and they send it to you. So I feel reassured that the problem is on the software side. Even funnier is some of the below:
Quote from the Ubi tech support forum.
"RE: MSI Patch availability Reply
Author: mechbart Rank: Recruit Date: 03/29/03 07:55PM
Thanks for the information. I'm glad I looked under General Information. I figured it was for the gaming side of it instead of the, "how do you get this thing to run" side.
What a crock! You buy a new card featuring a game that you must first get a patch for to run.
Great way to get someone to buy something else from you, donn't ya think? - NOT!"
I must concur. Turns out Ubi really dropped the ball on this one letting their game get bundled on a type of CD that wasn't right or didn't have the correct code. Only reinforces my desire to stay away from Ubi games.